Hallmark Home & Gifts Terms of Sale

Hallmark Home and Gifts Logo Block

 

BECOMING A RETAILER

Like what you see? Send us an email (at homeandgifts@hallmark.com) and we’ll get your new account set up right away. It’s really that easy. All orders are given NET 30 terms. 

ORDERING

Our minimum opening order is $150. When you’re ready, submit everything to your sales rep (if you have one) or contact us at info@hallmarkhomeandgifts.com.

PAYMENT

We take all major credit cards and checks. After your order is placed, you will be sent an invoice (via email) with a payment link inside. Just click it and enter your credit card information. Or send that check to: Hallmark Home, PO Box 73642 Chicago, IL 60673 *

SHIPPING

Your initial order will ship within two weeks; reorders will ship within one week. Shipping cost is typically 10% of your total (in the contiguous United States). Orders are shipped from Kansas City, MO via FedEx.

CANCELLATIONS

If you need to cancel your order, please let us know prior to your ship date. If you are unhappy with your products for any reason, be sure let us know... we’ll be happy to work with you to resolve it.

RETURNS

Sorry, we don’t accept returns for unsold merchandise. However, if we incorrectly shipped products that you didn’t order, please contact us within 10 days of receipt.

DAMAGED ITEMS

Please give us a call at 1-877-569-2705 if you ever receive any damaged product. We’ll get it fixed right away.